App Security — Access Restricted

Access Restricted — Security Requirements

For the security of your personal and banking information, this application enforces strict mobile security policies. Please review the instructions below to restore access.

Why this happens

Banking apps prevent usage on devices or environments that could compromise security. If risk factors are detected — such as rooting, jailbreaking, insecure keyboards, screen capture, debugging tools, or running in emulators — the app will block access and display this page.

Detected issues (common)

Rooted / Jailbroken Device

Full system access can allow malicious apps to tamper with banking data.

Unauthorized Keyboard

Third-party keyboards may log sensitive data like passwords or PINs.

Screen Capture / Recording

Screenshots or recording can expose your financial information.

Running in Emulator / Virtual Device

Non-physical devices can be used to intercept or alter app processes.

USB Debugging Enabled

Allows direct device access from a computer, risking data leakage.

Accessibility Abuse

Malicious apps with accessibility permissions can capture screen and inputs.

Untrusted Screen Overlay Apps

Overlay apps can steal input or trick you into approving unintended actions.

App Cloning / Parallel Space

Running the app inside cloning tools can compromise its security functions.

Quick fixes

  1. Restore official firmware — avoid custom ROMs or modified OS versions.
  2. Remove root/jailbreak tools (Magisk, SuperSU, Checkra1n) and restore factory settings OS.
  3. Disable USB debugging and developer options in settings (Android phones).
  4. Switch to the system default keyboard.
  5. Close or uninstall screen recording, overlay, or remote control apps.
  6. Run the app on a physical, trusted device — not an emulator.
  7. Uninstall app cloning or parallel space utilities.
  8. Update the OS and app to the latest official version.

Detailed remediation steps

Android

  • Settings → Apps → Default Apps → Keyboard → select the default system keyboard.
  • Uninstall root tools and flash official firmware from manufacturer’s site.
  • Settings → Developer Options → turn off USB debugging and related tools.
  • Remove suspicious apps with Accessibility or Overlay permissions.

iOS

  • Settings → General → Keyboard → remove untrusted keyboards.
  • Restore device via Finder/iTunes to remove jailbreak.
  • Remove any screen recording or overlay apps from the device.

If issues persist

Do not try to bypass security checks — this may put your account at risk.

If you have applied all recommended fixes and still cannot log in, use a trusted device or contact the bank via official channels.