ATM SERVICES

Fast and Easy-to-Use

Through our ATM network, you can now enjoy a variety of 24/7 services that will make your life much easier.

Our ATMs are easy to use and operate in both Arabic and English. Simple instructions appear on the screen, guiding you through the transactions step-by-step. Sounds and visual signals also alert you to any errors or oversights, such as forgetting to retrieve your card from the ATM or forgetting your cash.

Transactions/Services

Via ABK-Egypt ATMs, you can settle your Credit Card payments, deposit cash in your account, transfer between your own accounts, as well as using ABK Mobile Wallet services including deposit and withdrawal.

Using your ABK-Egypt Debit Card

  1. Withdraw, deposit or transfer cash from all accounts linked to your card
  2. Transfer funds between your own accounts
  3. Make balance enquiries
  4. Create and change your Debit Card PIN

Using your ABK-Egypt Credit Card

  1. Withdraw cash by debiting your Credit Card (Terms Conditions apply)
  2. Activate your new Credit Card
  3. Settle your Credit Card payments (without entering your PIN code)
  4. Issue mini statement for your Credit Card
  5. Change your Credit Card PIN

Using Other Banks Debit or Credit Cards

  1. Withdraw cash from your linked account

 

For Frequently asked question click here

Services

Now you do not need to visit your branch and wait in a queue to deposit over the counter, you can deposit cash into your accounts & pay your credit card at your convenience through selected ATMs. You will be able to insert cash directly into the designed cash slot, your deposit will reflect in your account instantly, and you will receive not only a receipt, but also an SMS on your registered mobile number, confirming your deposit transaction.

How to deposit using your ABK-Egypt Debit Card?

  1. Insert your Debit Card in the ATM
  2. Choose language
  3. Enter your Personal Identification Number (PIN)
  4. Select "Cash Deposit" from the main menu
  5. Identify the Beneficiary Account
  6. Insert the banknotes into the ATM cash slot (not exceeding 25 banknotes per transaction)
  7. In case any banknotes are not accepted, they will be returned to you. You can continue your deposit through adding banknotes in a better condition, or you can end the deposit with a lower amount

How to deposit using your ABK-Egypt Credit Card?

  1. Insert your Credit Card in the ATM
  2. Choose language
  3. Select "Credit Card Payment" from the main menu
  4. Insert the banknotes into the ATM cash slot (not exceeding 25 banknotes per transaction)
  5. In case any banknotes are not accepted, they will be returned to you. You can continue your deposit through adding banknotes in a better condition, or you can end the deposit with a lower amount

To view locations of instant cash deposit ATMs, please click here

*The value date of ATM deposit using your ABK-Egypt Debit Card is instant

*Your Credit Card payment will reflect on your Card after processing

For more information, please contact ABK-Egypt Call Center on 19322 available 24/7

With ABK-Egypt Card-less ATM services, you don’t need your card to use our ATMs, and you can execute the below transactions easily:

E-Wallet Service

ABK Mobile Wallet services (Deposit and Withdrawal)

Now you have easier access to cash without the need to carry your Card, just use your nearest select ABK-Egypt ATM and your smartphone to easily withdraw and deposit money from and to your Mobile Wallet.

For Mobile Wallet cash withdrawal service through ABK-Egypt ATMs:
  1. Go to your nearest ABK-Egypt ATM
  2. Select “Card-less services”.
  3. Select “Mobile Wallet”
  4. Select language
  5. Select “Withdrawal”
  6. Enter your Mobile number that is linked to your Wallet
  7. Enter OTP* (One Time Password)
  8. Enter required cash-out amount
Please follow the below steps to generate OTP:
  1. Open your Mobile Wallet application on your smartphone
  2. Select cash-out from the main menu
  3. Generate OTP (One Time Password) by specifying the required amount
For Mobile Wallet Cash Deposit through selected ABK-Egypt ATMs:
  1. Go to your nearest ABK-Egypt ATM
  2. Touch the main screen and select “ABK-Egypt Card-less services”
  3. Select “Mobile Wallets”
  4. Select language
  5. Select “Deposit” from the main menu
  6. Enter your Mobile number linked to your Wallet
  7. Enter your Mobile Wallet password
  8. Insert the desired amount you wish to deposit

If you are still not registered to ABK-Egypt Mobile Wallet, click here now for more details and for registration.

For more information, please contact ABK-Egypt Call Center available 24/7 on 19322.

Deposit

ABK Card-less cash deposit Service

With ABK-Egypt Card-less deposit service, you can easily deposit cash to your ABK-Egypt Current/Saving account without the need for a card.
  1. Accounts daily limit for card-less deposits is EGP 30,000
  2. Accounts monthly limit for card-less deposits is EGP 150,000
  3. Maximum amount per transaction is EGP 5,000
For accounts card-less cash deposit steps through selected ABK-Egypt ATMs :
  1. Go to your nearest ABK-Egypt cash deposit ATM
  2. Touch the main ATM screen and select “Card-less services”
  3. Select “Card-less Deposit”
  4. Select language
  5. Confirm the disclaimer shown on the screen
  6. Select “Card-less Deposit in account”
  7. Confirm if it is a Saving or Current account
  8. Enter your personal account number
  9. Enter your registered mobile number
  10. Insert the banknotes into the ATM cash slot (not exceeding 25 banknotes per transaction)

Note: In case any banknotes are not accepted, they will be returned to you instantly. You can continue your deposit through adding other banknotes in good condition, or you can end the deposit transaction with the amount successfully entered.

* The value date of ATM Cardless deposit into account is instant

For more information, please contact ABK-Egypt Call Center on 19322available 24/7

 

  1. Observe your surroundings before using an ATM
  2. Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount
  3. Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt
  4. If you see anyone or anything suspicious, cancel your transaction and leave immediately
  5. Keep your card in a safe place to avoid damage or theft
  6. Memorize your Personal Identification Number (PIN). Never write the PIN down on anything in your wallet or on the card
  7. When selecting a PIN, avoid numbers and letters that relate to your personal information. For example, do not use your initials, birthday, telephone number
  8. Immediately report lost or stolen card, calling our Call Center on 19322 (from Egypt) or +202-35352790/91 (from abroad) 24/7 or through Online Banking Service
  9. To help guard against fraud, keep your ATM receipts until you check them against your monthly statement
  10. Never reveal your PIN to anyone